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Senior Sales Professional

1 month ago

Edinburgh, Edinburgh, United Kingdom Dr. Martens Full time

We're looking for a driven Senior Sales Assistant to join our Edinburgh team, working 30 hours per week.

Key Responsibilities
  • Achieve personal sales targets and motivate the team to reach theirs
  • Provide exceptional customer service at all times
  • Follow store operating procedures including delivery, stock takes, replenishment etc
  • Adhere to H&S procedures for a healthy, safe and tidy work environment
  • Process till transactions in line with operating procedures
  • Handle complex customer enquiries
  • Support management in coaching and mentoring junior members of the team
  • Act as key holder and assume responsibility for the store during short periods of absence from the manager
About Us

At Dr. Martens, it's never just a job.

Requirements
  • Similar experience in a supervisory role or key holder position with elevated Sales Assistant responsibilities
  • Working with a fashion/lifestyle brand is desirable
  • Strong understanding of customer service and driving this within a team
  • Excellent communication skills to inspire others
  • Commercial mindset with revenue-driving targets and ability to support team members reaching them
  • Experience leading a team to drive sales
  • Professional yet authentic and fearless attitude
What We Offer
  • Welcome package including a pair of Docs
  • Discounts on footwear (65%) and accessories (50% off)
  • Opportunities for growth
  • Bonus incentives
  • Paid volunteer days per year
  • Pension contribution
  • Complimentary access to virtual GP via the RetailTrust
  • Employee Assistance Programme & Mental Health First Aiders