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Hotel Luggage Assistant

2 months ago

Tenby, Pembrokeshire, United Kingdom Alfa Travel Full time
Hotel Luggage Handler Role

We are seeking a skilled and friendly Hotel Luggage Handler to join our team at The Cliffe Norton Hotel, Tenby. As a Hotel Luggage Handler, you will play a vital role in ensuring our guests have a seamless and enjoyable experience.

Key Responsibilities:
  • Assist guests with their luggage, providing exceptional customer service and ensuring their needs are met.
  • Work collaboratively with the front of house team to maintain a high level of service and efficiency.
  • Be flexible and adaptable, working a variety of shifts including weekends and bank holidays.
  • Contribute to a positive and supportive team environment, promoting a culture of excellence and customer satisfaction.
What We Offer:
  • A competitive hourly rate of £12.00, regardless of age.
  • Opportunities for training and development to enhance your skills and career prospects.
  • A bi-annual tax-free dividend, demonstrating our commitment to employee ownership and well-being.
  • A comprehensive employee assistance program, including Health Assured.
  • Length of service rewards and a competitive occupational sick pay scheme.
  • Free employee meals while on duty and fantastic discounts on our holidays and hotel stays.
  • A pension scheme with company contributions, supporting your long-term financial security.
  • Employee-owned status, providing better job security and a sense of ownership and responsibility.
Requirements:
  • Excellent communication and customer service skills, with the ability to learn new skills quickly.
  • Flexibility and adaptability, with a calm and composed demeanor under pressure.
  • Desirable skills include experience in a similar role, knowledge of the travel and tourism industry, and a passion for delivering exceptional customer experiences.

As an employee-owned business, we value our people as our most valuable asset. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.