Process Improvement Specialist

1 month ago


Leeds, Leeds, United Kingdom Jet2 Full time
About the Role

We are seeking a highly skilled Process Improvement Specialist to join our team at Jet2holidays. As a key member of our Product department, you will play a vital role in driving continuous improvement and championing change within our organization.

Key Responsibilities
  • Lead product-led projects from planning to go-live, collaborating closely with IT Development, Jet2Digital, and other stakeholders.
  • Identify and assess development opportunities, working with Jet2Digital to progress initiatives from concept to completion.
  • Drive continuous improvement by identifying opportunities to enhance Product department processes and systems, and training the team to implement these improvements effectively.
  • Maintain strong cross-functional relationships with key business areas to ensure development requirements are aligned.
  • Support outsourced resources and work closely with Data Control to identify opportunities for process improvements.
  • Develop and coach your team members, helping them grow and achieve their objectives.
  • Deputise for the General Manager as needed, ensuring smooth operations when they are unavailable.
Requirements
  • Experience in product development, process improvement, or efficiency-focused roles.
  • Strong analytical and decision-making skills, with the ability to think critically.
  • Proven experience in leading and supporting cross-functional projects.
  • Excellent communication skills, with the ability to adapt your style for various audiences.
  • Strong organisational skills, with the ability to juggle multiple projects and adapt to changing business priorities.
  • Experience managing people and leading teams to success.
  • Confidence in working independently and taking initiative.
What We Offer
  • Hybrid working (we're in the office 3 days per week)
  • Colleague discounts on Jet2holidays and flights
  • Annual pay review

We are committed to delivering an amazing journey for our customers, and we couldn't do it without our wonderful people. If you're passionate about driving continuous improvement and championing change, we'd love to hear from you.



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