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Retail Store Manager

2 months ago

Leicester, Leicester, United Kingdom Card Factory Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Manager to join our team at Card Factory. As a Store Manager, you will be responsible for the overall performance of the store, including customer experience, colleague development, and commercial growth.

Key Responsibilities
  • Lead and manage a team of colleagues to deliver exceptional customer service and achieve sales targets.
  • Develop and implement strategies to improve customer experience, increase sales, and drive business growth.
  • Recruit, train, and develop a team of Assistant Managers, Team Leaders, and Sales Assistants to reflect our values and meet business needs.
  • Make commercial decisions around stock availability, merchandising, and inventory management.
  • Collaborate with key stakeholders to gain a wider understanding of the business and identify opportunities for growth.
  • Provide constructive feedback to the store team, District, and Regional Managers to encourage continual growth and improvement.
Requirements
  • Previous experience as a Store Manager in a retail environment, with a proven track record of success.
  • Experience in leading and developing a team of colleagues to achieve business objectives.
  • Strong commercial acumen and ability to make informed decisions.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and stakeholders.
  • Ability to work in a fast-paced environment and meet deadlines.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A collaborative and supportive work environment.
  • Access to training and development programs to enhance your skills and knowledge.
  • A discount scheme for Card Factory products and services.