Commercial Account Handler

4 weeks ago


Shrewsbury, Shropshire, United Kingdom Howden Group Holdings Full time
About the Role

We are seeking a highly skilled Commercial Account Handler to join our Howden Consumer & Local Commercial team. As a key member of our team, you will be responsible for building strong relationships with clients, from sole traders to large organizations, and working closely with the Branch Manager to achieve business objectives.

Key Responsibilities
  • Review client documentation to ensure accuracy and completeness, supporting the quoting process.
  • Develop and maintain strong relationships with internal stakeholders, clients, and external contacts to ensure compliance and meet expectations.
  • Assist Commercial Account Executives in achieving high renewal retention rates, exceeding customer expectations, and meeting FCA requirements.
  • Process data promptly and accurately on relevant systems to support client service, internal processes, and informed analysis.
What We Offer

We believe in rewarding great work and dedication. Our benefits package includes:

  • 22 days holiday (plus bank holidays), increasing through length of service.
  • A set of core benefits, designed with your health and financial protection in mind:
    • Life Assurance up to 4x salary, protecting your loved ones.
    • Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury.
    • Contributory pension scheme – 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April.
  • Access to a host of lifestyle and financial benefits that you can choose from:
    • Discounts on gym membership across the UK.
    • Salary sacrifice schemes – Travel Insurance, Cycle to Work, Car leasing, Technology purchase.
    • Access to discounted personal health policies – Critical illness, private medical, dental plans.
Our Culture

We value diversity and are looking for individuals who share our values:

  • We support each other in the small everyday moments and the bigger challenges.
  • We are determined to make a positive difference at work and beyond.
Reasonable Adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. We can accommodate changes such as flexible hours or hybrid working.



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