Hospitality Team Member

4 weeks ago

Poole, Poole, United Kingdom Hotel Du Vin Full time
Join Our Team as a Waiter/Waitress at Hotel Du Vin

We are seeking a skilled and enthusiastic Waiter/Waitress to join our team at Hotel Du Vin Poole. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a memorable dining experience for our guests.

About the Role

This is a permanent position, working 15 hours per week, with a competitive rate of pay and a range of benefits. You will be working in a fast-paced environment, interacting with guests, and communicating with the kitchen and restaurant management to ensure a smooth and controlled dining experience.

Key Responsibilities
  • Provide exceptional customer service, ensuring a memorable dining experience for our guests
  • Communicate effectively with the kitchen and restaurant management to ensure a smooth and controlled dining experience
  • Work collaboratively as part of a team to achieve excellent service standards
  • Be flexible and adaptable, working a range of shifts and days, including evenings and weekends
What We Offer

In addition to a competitive rate of pay, we offer a range of benefits, including:

  • Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality
  • Discounted Friends and Family Room Rate
  • 35% off your bill when you dine in our Brasseries and Bistros
  • Fully funded Apprenticeship programmes
  • High Street Discounts on a range of high street shops, experiences, holidays, and more
  • Cycle to work scheme
  • Healthcare Cash Plans
  • Referral schemes
  • A decent uniform
  • Wellness & National Campaign Days Calendar
  • Wagestream
  • Complimentary stays on your 1st, 3rd, and 5th anniversary with Dinner, Bed & Breakfast
  • Proud sponsor of The Brain Charity
  • Employee Assistance Programme
Our Sustainability Goals

We are committed to reducing our environmental impact and have set the following sustainability goals:

  • 100% of our electricity is generated using renewable energy
  • We recycle a minimum of 70% of the waste from our hotels
  • We have moved to a chemical-free cleaning system in our bedrooms and public areas
  • We offer volunteer opportunities to work for sustainable charities

If you are passionate about delivering exceptional customer service and are looking for a rewarding career in hospitality, we would love to hear from you.

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