Hospitality Team Member
2 days ago
We are seeking a skilled and friendly Waiter/Waitress to join our team at Hotel Du Vin Poole. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a memorable dining experience for our guests.
About the RoleThis is a permanent position, working 15 hours per week, with a competitive rate of pay and a range of benefits. You will be working in a fast-paced environment, interacting with guests, and communicating with the kitchen and restaurant management to ensure a smooth and controlled dining experience.
Key Responsibilities- Provide exceptional customer service, ensuring a memorable dining experience for our guests
- Communicate effectively with the kitchen and restaurant management to ensure a smooth and controlled dining experience
- Work collaboratively as part of a team to achieve excellent service standards
- Be flexible and adaptable, working a range of shifts and days, including evenings and weekends
In addition to a competitive rate of pay, we offer a range of benefits, including:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality
- Discounted Friends and Family Room Rate
- 35% off your bill when you dine in our Brasseries and Bistros
- Fully funded Apprenticeship programmes
- High Street Discounts on a range of high street shops, experiences, holidays, and more
- Cycle to work scheme
- Healthcare Cash Plans
- Referral schemes
- A decent uniform
- Wellness & National Campaign Days Calendar
- Wagestream
- Complimentary stays on your 1st, 3rd, and 5th anniversary with Dinner, Bed & Breakfast
- Proud sponsor of The Brain Charity
- Employee Assistance Programme
We are committed to reducing our environmental impact and have set the following sustainability goals:
- 100% of our electricity is generated using renewable energy
- We recycle a minimum of 70% of the waste from our hotels
- We have moved to a chemical-free cleaning system in our bedrooms and public areas
- We offer volunteer opportunities to work for sustainable charities
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please click the 'Apply Now' button to submit your application.
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