Digital Transformation Consultant

17 hours ago


Leeds, Leeds, United Kingdom Changing Social Full time
About Changing Social

Changing Social is a leading Microsoft Modern Work Solutions Partner, dedicated to the people side of digital transformation. Our mission is to empower organisations and their people to maximize the value of their Microsoft 365 investments.

We are headquartered in Bristol, England, with offices in Philadelphia, United States. Our team of experts has delivered over 150 projects to some of the world's most recognisable brands.

About the Role

We are seeking an experienced Account Executive to join our team. As an Account Executive at Changing Social, you will play a pivotal role in driving the sales of Microsoft Dynamics 365 Customer Engagement (D365 CE) and Power Platform solutions.

You will be responsible for developing and managing client relationships, driving revenue growth, and ensuring the successful delivery of digital transformation initiatives. Your focus will be on identifying and closing new business opportunities, upselling to existing clients, and working closely with our delivery teams to ensure customer success.

Key Responsibilities
  • Client Relationship Management:
    • Develop and maintain strong relationships with key stakeholders in target accounts.
    • Act as the primary point of contact for clients, ensuring a deep understanding of their business needs and aligning our solutions accordingly.
    • Regularly engage with clients to assess satisfaction and identify new opportunities for value delivery.
  • Sales Strategy and Planning:
    • Create and execute a strategic sales plan that expands our customer base in the D365 CE and Power Platform markets.
    • Identify target industries and key accounts, tailoring sales strategies to meet specific client needs.
    • Collaborate with the marketing team to develop campaigns that generate high-quality leads.
  • Negotiation and Closing:
    • Lead negotiations with prospective clients, ensuring favourable contract terms and pricing.
    • Drive the entire sales cycle from initial contact to final sale, including follow-up and contract closure.
    • Maintain a high conversion rate by effectively addressing client objections and demonstrating the value of our solutions.
  • Product Knowledge:
    • Develop deep expertise in Microsoft Dynamics 365 CE and Power Platform offerings.
    • Stay updated on the latest features and developments in these technologies to provide accurate and relevant information to clients.
    • Conduct product demonstrations and workshops to showcase the benefits of our solutions.
  • Market and Competitor Analysis:
    • Conduct regular market research to identify trends, emerging opportunities, and competitive threats.
    • Provide insights to the sales and product teams to refine offerings and stay ahead of the competition.
    • Monitor and report on competitor activities, ensuring our solutions remain competitive and innovative.
Requirements
  • Experience:
    • 3+ years of experience in sales, preferably in a technology or software environment.
    • Proven track record of success in selling Microsoft Dynamics 365 CE, Power Platform, or similar enterprise software solutions.
    • Demonstrated ability to meet or exceed sales targets and KPIs.
  • Skills:
    • Strong understanding of Microsoft Dynamics 365 Customer Engagement and Power Platform, including practical experience with these technologies.
    • Excellent communication and negotiation skills, with the ability to influence stakeholders at all levels.
    • Strategic thinking with the ability to develop and execute effective sales plans.
    • High level of customer focus and ability to build long-term client relationships.
  • Certifications:

Relevant Microsoft certifications (e.g., Dynamics 365 CRM Fundamentals, Power Platform Fundamentals) are highly desirable.

What We Offer

We offer a competitive salary of £80,000 - £100,000 per annum, depending on experience. Our benefits package includes:

  • Annual Leave: 25 days of annual leave per calendar year, including Bank Holidays, with an additional day for each year of employment up to a maximum of 5 days.
  • Festive Period: Business closure for a week during the festive period in December.
  • Bank Holidays: Flexibility to work over bank/public holidays if desired or required, with time taken back on a subsequent day.
  • Pension Scheme: 3% employer contribution to a 5% employee contribution.
  • Flexible Working: Manage your own time to improve work-life balance and facilitate managing international time zones.

We also offer a range of additional benefits, including health and wellbeing support, financial security, and personal development opportunities.

If you are a motivated and ambitious individual with a passion for sales and digital transformation, we encourage you to apply for this exciting opportunity.



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