Customer Service Representative
16 hours ago
Responsibilities:
- Deliver exceptional customer service through effective communication and ownership of all inbound interactions.
- Work closely with other claims handlers to ensure fair settlement of policyholder claims.
- Maintain thorough chronological record-keeping and diary management to reduce settlement time.
- Endorse and drive the company values and behaviours.
Requirements:
- Ability to work in a culture of openness, trust, and respect.
- Strong organisation skills with the ability to prioritise tasks.
- Fact-finding and analytical skills for accurate decision-making.
- Attention to detail and strong customer service skills.
- Confident and persuasive communicator with excellent administration and processing skills.
About Us:
At Spotlightjobs, we are committed to providing a supportive and dynamic environment that allows our employees to thrive and grow in their careers. We offer competitive salaries and benefits packages to our employees, including a salary range of £25,000 - £35,000 per annum based on experience and qualifications.
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