Customer Service Representative

16 hours ago


Ormskirk, Lancashire, United Kingdom Spotlightjobs Full time

Responsibilities:

  • Deliver exceptional customer service through effective communication and ownership of all inbound interactions.
  • Work closely with other claims handlers to ensure fair settlement of policyholder claims.
  • Maintain thorough chronological record-keeping and diary management to reduce settlement time.
  • Endorse and drive the company values and behaviours.

Requirements:

  • Ability to work in a culture of openness, trust, and respect.
  • Strong organisation skills with the ability to prioritise tasks.
  • Fact-finding and analytical skills for accurate decision-making.
  • Attention to detail and strong customer service skills.
  • Confident and persuasive communicator with excellent administration and processing skills.

About Us:

At Spotlightjobs, we are committed to providing a supportive and dynamic environment that allows our employees to thrive and grow in their careers. We offer competitive salaries and benefits packages to our employees, including a salary range of £25,000 - £35,000 per annum based on experience and qualifications.



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