Healthcare IT Consultant

4 weeks ago

London, Greater London, United Kingdom Hca Cancer Network Full time
About the Role

We are seeking a skilled and experienced IT professional to join our team as a Healthcare IT Consultant. As a key member of our Information Technology Group (ITG), you will play a critical role in developing and managing all aspects of healthcare IT across our portfolio of hospitals, clinics, and other associated businesses.

Key Responsibilities
  1. Assist in the implementation and support of systems and technologies deployed to consultants and medical secretaries.
  2. Recommend process changes to improve the implementation, maintenance, and support of consultant-facing equipment and technologies.
  3. Assist in testing customer-related systems for facility-specific requirements.
  4. Coordinate consultants and medical secretary service requests.
  5. Document interactions with consultants and supporting medical secretaries to confirm needs are met.
  6. Monitor and communicate trends and issues, providing timely responses and resolutions to provider issues identified and reported in ServiceNow.
  7. Collect, validate, and route documentation to support system access, confidentiality, information protection, and security compliance.
  8. Ensure consultants and staff have access to appropriate patient data.
  9. Contribute to division and facility strategic planning.
  10. Develop and deliver training for providers, hospital business partners, and consultant office staff on new and current applications.
  11. Partner with facility and division colleagues to enable a successful consultant experience and foster improved customer service interactions.
What We Offer
  1. 25 days holiday per year (plus bank holidays) increasing with service, with the option to buy or sell leave to suit you.
  2. Private healthcare insurance for treatment at our leading hospitals.
  3. Private pension contribution increasing with length of service.
  4. Season ticket loan and cycle to work scheme.
  5. Group life assurance from day one.
  6. Critical illness cover.
  7. Enhanced maternity and paternity pay.
  8. Corporate staff discounts for all facilities, including maternity packages at The Portland.
  9. Comprehensive range of flexible health, protection, and lifestyle benefits to suit you.
  10. Discounts with over 800 major retailers.
Diversity and Inclusion

We believe healthcare is built on a foundation of inclusion, compassion, and respect for our patients and for each other. We're happy to discuss flexible working arrangements to suit your needs and offer reasonable adjustments throughout our recruitment process and in the workplace to anyone who needs them.

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