Customer Relationship Executive
4 days ago
A leading Commercial Utilities company is seeking a Customer Relationship Executive to join its team.
Salary Range: £28,000 - £30,000 per annum.
The successful candidate will be responsible for building and maintaining strong relationships with existing agents, calculating quotations for gas, and providing excellent customer service.
Main Duties:
- Building and maintaining strong relationships with existing agents
- Calculating quotations for gas and providing excellent customer service
- Entering account information
- Arranging site visits for meter-related queries and gas emergencies
- Answering the telephone and resolving customer queries, also by email
- Performing other administrative duties as assigned to support other Customer Relationship Executives
Requirements:
- Previous experience in Account Management/Customer/Admin roles in the Utilities industry
- Proficient in Microsoft Office, including Microsoft Excel
- Quick to learn new software and adaptable to changing roles and responsibilities
Employee Benefits:
- Pension contribution - 3% of basic from the company
- Free parking
- Holidays 20 + bank holidays
- Small gym downstairs
- Up to a 10% annual bonus based on individual performance
- Yearly salary reviews
This role is ideal for individuals who enjoy building relationships and providing excellent customer service.
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