Beauty Retail Operations Manager
4 weeks ago
We are seeking a highly skilled and experienced Store/Retail/Business Manager to lead our team of Retail Artists and drive sales, customer service, and operational excellence in our beauty retail stores.
Key Responsibilities- Develop and execute a business plan to achieve sales and customer service targets
- Lead, coach, and develop a high-performing team of Retail Artists
- Manage store operations, including inventory, facilities, and cash reconciliation
- Collaborate with cross-functional teams to drive business growth and customer engagement
- Stay up-to-date with industry trends and competitor activity to inform business decisions
- Competitive industry salary and commission scheme eligibility
- Annual Leave and Family Leave
- Product discount and Staff Product Concession monthly credit spend allowance
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training and development offering
The Estée Lauder Companies is a people-first company, respecting and caring for our employees, communities, and consumers. We are committed to being the most inclusive and diverse beauty company in the world.
Requirements- Proven retail management experience, preferably in beauty or a fast-paced retail environment
- Experience setting sales and customer service targets, sales analysis, and staff scheduling
- Previous retail operations experience, including inventory and facilities management, and cash reconciliation
- Proven track record of leading, coaching, and developing a team to succeed
- Experience of creating and executing in-store events
- Flexible availability across days/hours
- Proficient in Microsoft Office
- Proof of right to live and work in the country
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