Deputy Manager
1 week ago
Job Purpose
- Collaborate with the House Manager and team to foster a dynamic and inclusive working environment.
- Act as an ambassador for Ronald McDonald House Charities UK, adhering to all organizational policies.
- Assist in managing House budgets and take responsibility for House operations in the House Manager's absence.
- Support the House Manager in establishing and developing community and fundraising partnerships.
Key Responsibilities
- Lead a team of people and support roles to balance the challenge of communal living and creating a supportive home-from-home environment.
- Work with the team to allocate rooms and standardize family introductions to the House.
- Coordinate administration and operational duties within the team.
- Establish and develop valuable donor relationships, ensuring all fundraising opportunities are explored and passed on appropriately.
- Work to an agreed budget and understand the importance of maintaining tight controls within the House.
- Ensure personnel files are accurate and comply with Charity and legal regulations.
- Understand and follow policies and procedures for the House's key control system.
- Oversee the full and proper use of database systems.
- Manage the House team schedule.
- Manage House volunteers.
- Be involved in House events and activities.
- Build relationships with internal and external stakeholders.
- Be fully flexible to provide on-call duties on a regular basis to be shared with the House Manager.
Knowledge and Experience
- Experience of line management.
- Experience of working/managing in a communal living environment (desired, not essential).
- Basic understanding of employee relations, i.e., disciplinary investigation and performance systems.
Our Diversity Statement
We aim to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences should be celebrated as this enables us to be a better team - one that makes better decisions, drives innovation, and delivers better results.
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