Lodge Manager

4 weeks ago


Solihull Lodge, United Kingdom Churchill Estates Management Ltd Full time

About the Role

We are seeking an exceptional Lodge Manager to join our team at Churchill Estates Management Ltd. As a key member of our team, you will be responsible for managing the day-to-day operations of our retirement development, ensuring a high level of customer service and satisfaction for our homeowners.

Key Responsibilities

  • Manage the maintenance of the property, ensuring it is well-maintained and safe for residents
  • Provide a first-class service to homeowners, responding to their needs and concerns in a timely and professional manner
  • Liaise with a range of customers and suppliers, managing contractors and scheduling maintenance
  • Organise activities and events for homeowners, promoting a sense of community and social interaction
  • Complete health and safety checks, ensuring the development meets all relevant standards and regulations

About You

We are looking for someone with experience in a similar background, such as retirement living, social housing, hospitality, or uniformed services. You will have excellent administration skills, be computer literate, and have a passion for providing excellent customer service.

What We Offer

  • Annual holiday entitlement of 24 days + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme

Our Company Values

We are a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 220 developments nationally, providing property services and customer care to over 11,000 retired people. We are committed to our values of TORCH: Trust/Openness/Respect/Communication/Honesty.


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