Senior Technical Advisor

4 weeks ago


Chelmsford, Essex, United Kingdom SS&C Technologies Holdings Full time
Job Overview

SS&C Technologies Holdings is seeking a skilled Technical Advisor to join our Global Investor Solutions team. As a key member of our team, you will be responsible for ensuring the accuracy and integrity of our investor servicing processes.

Key Responsibilities

  • Investigate and resolve errors in investor accounts, ensuring timely and accurate corrections.
  • Collaborate with management and other departments to identify and implement process improvements.
  • Develop and maintain detailed work instructions and procedures to ensure consistency and quality.
  • Provide training and coaching to team members to enhance their skills and knowledge.
  • Respond to referrals and escalations from the offshore team, ensuring seamless communication and resolution.

Requirements

  • Strong analytical and problem-solving skills, with attention to detail and accuracy.
  • Excellent communication and interpersonal skills, with ability to work effectively with cross-functional teams.
  • Proactive and innovative approach to solutions, with ability to adapt to changing priorities and deadlines.

About SS&C Technologies Holdings

We are a global leader in investor servicing, with a commitment to delivering exceptional service and support to our clients. Our team is dedicated to providing a high-quality service, and we are seeking a skilled Technical Advisor to join our team.



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