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Office Administrator

2 months ago

Nottingham, Nottingham, United Kingdom SF Recruitment Full time

Job Summary

SF Recruitment is seeking a highly skilled and customer-focused Administrative Support Specialist to join their team. As a key member of the team, you will be responsible for providing exceptional customer service and administrative support to clients.

Key Responsibilities

  • Support and advise customers via telephone and email, ensuring a high level of customer satisfaction
  • Manage incoming queries, issues, or complaints in a timely and professional manner
  • Process credit checks and billing for clients
  • Make outbound and take inbound calls, maintaining a professional and courteous demeanor
  • Work with the company's couriers to ensure accurate and timely deliveries
  • Escalate any system issues promptly and efficiently
  • Compile reports and perform general administrative tasks, including system updates and correspondence

Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, a strong work ethic, and the ability to work well under pressure. You should also have a good working knowledge of Microsoft Office programs and be able to pick up new systems quickly.

What We Offer

SF Recruitment offers a competitive salary of £22,300 (£11.44 per hour) and a comprehensive benefits package. If you are a motivated and customer-focused individual looking for a new challenge, please apply online now.