Factory IT Support Technician

2 weeks ago


Malton, North Yorkshire, United Kingdom Hawk 3 Talent Solutions Full time
IT Support and Helpdesk Role

We are recruiting for a skilled IT Support and Helpdesk Professional to join our team at Hawk 3 Talent Solutions. As a key member of our technical support team, you will be responsible for providing expert IT support to our clients. Your role will involve troubleshooting and resolving technical issues related to factory systems, data accuracy, and end-user requests.

The successful candidate will have strong IT and OT skills, excellent communication skills, and the ability to work independently as part of a team. You will be required to participate in an on-call rota, which includes weekends and out-of-hours shifts. In return, you will receive a competitive salary of £35,000 - £45,000 per annum, plus benefits including free on-site parking and 8% pension.

Duties:
  • Providing technical support to clients via phone, email, or in-person
  • Troubleshooting and resolving technical issues related to factory systems and data accuracy
  • Developing and implementing technical solutions to improve customer satisfaction

We are committed to providing our employees with a positive and inclusive work environment. If you are a skilled IT professional looking for a new challenge, we encourage you to apply.



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