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Sales Representative
2 months ago
About the Role
We are seeking a highly motivated and experienced Sales Consultant to join our team at Vistry Group PLC. As a Sales Consultant, you will be responsible for driving sales growth and delivering exceptional customer experiences across our sales hubs.
Key Responsibilities
- Proactively seek out prospective sales opportunities and follow up with leads to optimize business outcomes.
- Create and deliver engaging sales pitches and tours of our show homes and developments.
- Negotiate with customers to ensure the best sales outcomes for the business.
- Utilize technology to innovate and generate sales in diverse environmental and economic conditions.
- Effectively manage appointments with pre-booked customers, ensuring timely and effective interactions.
- Develop and maintain detailed knowledge of our developments, including plot availability and build progress.
- Proactively manage and follow the sales process and customer journey, ensuring seamless customer experiences.
- Implement our company's commitment to delivering exceptional customer service, consistently exceeding customer expectations.
- Work collaboratively as a member of the sales team, demonstrating effective team working skills.
- Evaluate sales opportunities to identify areas for improvement and optimize business outcomes.
- Ensure accurate and timely recording of customer interactions on our CRM system, adhering to GDPR guidelines.
- Provide excellent customer service, ensuring customers are informed and engaged throughout the sales process.
- Respond to cancellations, making every effort to 'save' and renegotiate reservations as necessary.
- Stay up-to-date with relevant purchase assistance schemes and alternative developments.
- Conduct competitor analysis as directed by the Sales Manager.
- Perform daily tasks required for your development, ensuring seamless operations.
- Take responsibility for company property and equipment across each site within your designated sales hub.
About Us
Vistry Group PLC is the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do. We prioritize diversity and inclusion, offering reasonable adjustments during the application process. Join us in building sustainable communities and making a positive impact.
Benefits
We offer a range of benefits, including:
- Agile Working: A flexible way of working that suits your needs.
- Annual Leave: Enjoy 28 days' holiday plus all UK Bank Holidays, with options to carry leave forwards and buy up to 5 days.
- Pension with Legal & General: Eligible employees are auto-enrolled, with contributions from both you and the company.
- Volunteer Days: Take two paid volunteer days a year to give back to communities and charities.