Business Development Manager

2 weeks ago

Bexhill, East Sussex, United Kingdom The Relais Cooden Beach Full time

A key opportunity has arisen for a driven Business Development Manager to join The Relais Cooden Beach. The successful candidate will be responsible for driving new business via the Agency segment and local corporate.

We are looking for someone with excellent communication skills who can build and maintain relationships and be the face of the hotels.

To be successful in this role, you must possess the following:

  • Proven track record of sales success in the hospitality sector, preferably within Hotels
  • Ability to work independently and as part of a wider Hotel team
  • Excellent written and verbal communication, presentation, and negotiation skills
  • Well-presented with excellent customer service skills
  • Ability to build and maintain strong relationships
  • Positive and proactive approach
  • Ability to drive and have access to a car
  • Flexibility to stay away overnight and work evenings and weekends when hosting events and fam trips

The Role

As an integral part of the sales team, the Business Development Manager will support the Group Director of Sales in developing and executing the strategic sales plan to drive new business across key segments. This will involve relationship building, effective use of CRM, and analysis of sales pipelines to grow key business drivers and deliver additional revenues.

Key Responsibilities

  • Support the creation, development, and execution of the MICE and Agent sales plans, in-line with the wider commercial and marketing plans
  • Proactively seek new business opportunities, identifying target organisations and key decision makers to deliver growth in the MICE and Agency segments
  • Work closely with the Group Director of Sales and Sales & Event Executives, along with Hotel Managers, to proactively target periods of risk and achieve revenue targets
  • Work closely with Group Revenue to ensure proposals are tailored to clients' requirements
  • Support the reporting of key sales KPIs on a weekly and monthly basis, suggesting areas for improvement
  • Support the effective management and build the database of corporate bookers, travel managers, and event agencies
  • Use CRM to maintain regular contact with target bookers, travel managers, and agencies
  • Maintain regular contact with key existing clients, agencies, and prospects, ensuring positive working relationships are maintained and accounts are developed in-line with key account development plans
  • Support the Group Director of Sales to attend and represent The Relais Cooden Beach properties at industry events, exhibitions, and agency events
  • Arrange and host regular FAM trips, conducting site inspections and virtual tours to support the conversion of new business
  • Identify and secure appointments with key event agencies
  • Report on the effectiveness of sales activities and new business, with a drive for consistent improvement and data-driven decision making
  • Work closely with all Hotel Managers and HODs to ensure new business opportunities are maximised at all times and conversion targets are met
  • Attend regular Sales meetings to update on activity and align with the Sales team on activity to drive revenue as required
  • Attend weekly Sales Strategy meetings
  • Support other business development activities

Benefits:

• Up to £35,000 pa, plus bonus and business mileage

• Hybrid working

• 28 days annual leave

• Cycle to work scheme

• Team and company social events

• Meals on duty

• Excellent discounts across the Hotel portfolio

• Workplace pension

If you are passionate about sales, have a keen eye for detail, and thrive in a fast-paced environment, we would love to hear from you

*All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role

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