Customer Support Coordinator

6 hours ago

Coventry, Coventry, United Kingdom FireAngel Safety Technology Full time
Job Description

Are you passionate about delivering exceptional customer service and support?

We are seeking a highly skilled and experienced Technical Support Specialist to join our team at FireAngel Safety Technology. As a key member of our Customer Support department, you will be responsible for providing top-notch technical support to our customers, ensuring their satisfaction and loyalty.

Key Responsibilities:

  • Provide technical support to customers via phone, email, or chat, resolving issues efficiently and effectively.
  • Collaborate with internal teams to ensure seamless customer experience and resolve complex technical issues.
  • Develop and maintain in-depth knowledge of our products and services, staying up-to-date with industry trends and advancements.
  • Work closely with the sales team to provide product information and support, driving sales growth and customer satisfaction.
  • Contribute to the development of technical documentation, knowledge base articles, and other resources to support customer success.

Requirements:

  • Proven experience in a technical support role, with a strong background in electronics or electrical engineering.
  • Excellent technical aptitude, with proficiency in diagnosing hardware, software, and network issues.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and stakeholders.
  • Familiarity with help desk software, CRM systems, and remote support tools.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development, with a focus on technical skills and industry knowledge.
  • A dynamic and supportive work environment, with a team-oriented culture.
  • Access to cutting-edge technology and resources, enabling you to stay ahead of the curve in the industry.

Join Our Team:

At FireAngel Safety Technology, we are committed to protecting and saving lives through innovative home safety products. If you share our passion for customer service and technical support, we encourage you to apply for this exciting opportunity.

  • Customer Support Coordinator

    5 hours ago

    Coventry, Coventry, United Kingdom FireAngel Safety Technology Full time

    Job DescriptionFireAngel Technology plc is a leading provider of home safety products, and we're seeking a skilled Customer Support Coordinator to join our team.As a Customer Support Coordinator, you will be responsible for providing exceptional customer service and support to our B2B and B2C customers. You will be the escalation point for customer support...

  • Customer Support Coordinator

    4 hours ago

    Coventry, Coventry, United Kingdom FireAngel Safety Technology Full time

    Job DescriptionFireAngel Technology plc is a leading provider of home safety products, and we're seeking a skilled Customer Support Coordinator to join our team.As a Customer Support Coordinator, you will be responsible for providing exceptional customer service and support to our B2B and B2C customers. You will be the escalation point for customer support...

  • Customer Support Coordinator

    1 hour ago

    Coventry, Coventry, United Kingdom FireAngel Safety Technology Full time

    Job DescriptionFireAngel Technology plc is a leading provider of home safety products, and we're seeking a skilled Customer Support Coordinator to join our team.As a Customer Support Coordinator, you will be responsible for providing exceptional customer service and support to our B2B and B2C customers. You will be the escalation point for customer support...

  • Customer Support Coordinator

    14 minutes ago

    Coventry, Coventry, United Kingdom FireAngel Safety Technology Full time

    Job DescriptionFireAngel Technology plc is a leading provider of home safety products, and we're seeking a skilled Customer Support Coordinator to join our team.As a Customer Support Coordinator, you will be responsible for providing exceptional customer service and support to our B2B and B2C customers. You will be the escalation point for customer support...

  • Customer Support/Service Desk Coordinator

    7 days ago

    Coventry, Coventry, United Kingdom FireAngel Safety Technology Full time

    Job Title: Customer Support/Service Desk CoordinatorFireAngel Technology plc is a leading provider of home safety products, and we're seeking a skilled Customer Support/Service Desk Coordinator to join our team.About the RoleWe're looking for a reliable and structured professional to excel in our company, where trust and integrity are the foundation of...

  • Customer Support/Service Desk Coordinator

    6 days ago

    Coventry, Coventry, United Kingdom FireAngel Safety Technology Full time

    Job Title: Customer Support/Service Desk CoordinatorFireAngel Technology plc is a leading provider of home safety products, and we're seeking a skilled Customer Support/Service Desk Coordinator to join our team.About the RoleWe're looking for a reliable and structured professional to excel in our company, where trust and integrity are the foundation of...

  • Customer Support/Service Desk Coordinator

    6 days ago

    Coventry, Coventry, United Kingdom FireAngel Safety Technology Full time

    Job Title: Customer Support/Service Desk CoordinatorFireAngel Technology plc is a leading provider of home safety products, and we're seeking a skilled Customer Support/Service Desk Coordinator to join our team.About the RoleWe're looking for a reliable and structured professional to excel in our company, where trust and integrity are the foundation of...

  • Customer Support/Service Desk Coordinator

    6 days ago

    Coventry, Coventry, United Kingdom FireAngel Safety Technology Full time

    Job Title: Customer Support/Service Desk CoordinatorFireAngel Technology plc is a leading provider of home safety products, and we're seeking a skilled Customer Support/Service Desk Coordinator to join our team.About the RoleWe're looking for a reliable and structured professional to excel in our company, where trust and integrity are the foundation of...

  • Customer Support/Service Desk Coordinator

    1 week ago

    Coventry, Coventry, United Kingdom FireAngel Safety Technology Full time

    Job Title: Customer Support/Service Desk CoordinatorFireAngel Technology plc is a leading provider of home safety products, and we're seeking a skilled Customer Support/Service Desk Coordinator to join our team.About the RoleWe're looking for a reliable and structured professional to excel in our company, where trust and integrity are the foundation of...

  • Customer Support/Service Desk Coordinator

    1 week ago

    Coventry, Coventry, United Kingdom FireAngel Safety Technology Full time

    Job Title: Customer Support/Service Desk CoordinatorFireAngel Technology plc is a leading provider of home safety products, and we're seeking a skilled Customer Support/Service Desk Coordinator to join our team.About the RoleWe're looking for a reliable and structured professional to excel in our company, where trust and integrity are the foundation of...

  • Customer Support Coordinator

    2 days ago

    Coventry, Coventry, United Kingdom FireAngel Safety Technology Full time

    Job Title: Customer Support/ Service Desk Co-ordinatorFireAngel Technology plc is a leading provider of home safety products, and we're seeking a skilled Customer Support/ Service Desk Co-ordinator to join our team.Job Summary:We're looking for a reliable and structured professional to excel in our company, where trust and integrity are the foundation of...

  • Customer Support Coordinator

    2 days ago

    Coventry, Coventry, United Kingdom FireAngel Safety Technology Full time

    Job Title: Customer Support/ Service Desk Co-ordinatorFireAngel Technology plc is a leading provider of home safety products, and we're seeking a skilled Customer Support/ Service Desk Co-ordinator to join our team.Job Summary:We're looking for a reliable and structured professional to excel in our company, where trust and integrity are the foundation of...

  • Customer Support Coordinator

    2 days ago

    Coventry, Coventry, United Kingdom FireAngel Safety Technology Full time

    Job DescriptionAre you passionate about delivering exceptional customer service and support?We are seeking a highly skilled and experienced Technical Support Specialist to join our team at FireAngel Safety Technology. As a key member of our Customer Support department, you will be responsible for providing top-notch support to our customers, ensuring their...

  • Customer Support Coordinator

    3 days ago

    Coventry, Coventry, United Kingdom FireAngel Safety Technology Full time

    Job DescriptionAre you passionate about delivering exceptional customer service and support?We are seeking a highly skilled and experienced Technical Support Specialist to join our team at FireAngel Safety Technology. As a key member of our Customer Support department, you will be responsible for providing top-notch support to our customers, ensuring their...

  • Customer Support Coordinator

    2 days ago

    Coventry, Coventry, United Kingdom FireAngel Safety Technology Full time

    Job DescriptionFireAngel Technology plc is a leading provider of home safety products, and we're seeking a skilled Customer Support/Service Desk Co-ordinator to join our team.About the RoleWe're looking for a reliable and structured professional to lead our Internal Technical Support initiative within the Customer Support department. As a Customer...

  • Customer Support Coordinator

    2 days ago

    Coventry, Coventry, United Kingdom FireAngel Safety Technology Full time

    Job DescriptionFireAngel Technology plc is a leading provider of home safety products, and we're seeking a skilled Customer Support/Service Desk Co-ordinator to join our team.About the RoleWe're looking for a reliable and structured professional to lead our Internal Technical Support initiative within the Customer Support department. As a Customer...

  • Customer Support Coordinator

    2 days ago

    Coventry, Coventry, United Kingdom FireAngel Safety Technology Full time

    Job Title: Customer Support/ Service Desk Co-ordinatorFireAngel Technology plc is a leading provider of home safety products, and we're on a mission to protect and save lives. We're seeking a skilled Customer Support/ Service Desk Co-ordinator to join our team.Key Responsibilities:Provide exceptional customer support via phone, email, or chat, ensuring a...

  • Customer Support Coordinator

    2 days ago

    Coventry, Coventry, United Kingdom FireAngel Safety Technology Full time

    Job Title: Customer Support/ Service Desk Co-ordinatorFireAngel Technology plc is a leading provider of home safety products, and we're on a mission to protect and save lives. We're seeking a skilled Customer Support/ Service Desk Co-ordinator to join our team.Key Responsibilities:Provide exceptional customer support via phone, email, or chat, ensuring a...

  • Support Coordinator

    20 hours ago

    Coventry, Coventry, United Kingdom Severn Trent Water Full time

    {"title": "Central Support Coordinator", "description": "At Severn Trent Services, we're looking for a skilled Central Support Coordinator to join our Water Services Contracts business unit. As a key member of our team, you'll play a vital role in supporting our fleet transport administration activities and contributing to the success of our organization.Key...

  • Support Coordinator

    17 hours ago

    Coventry, Coventry, United Kingdom Severn Trent Water Full time

    {"title": "Central Support Coordinator", "description": "At Severn Trent Services, we're looking for a skilled Central Support Coordinator to join our Water Services Contracts business unit. As a key member of our team, you'll play a vital role in supporting our fleet transport administration activities and contributing to the success of our organization.Key...