Business Travel Consultant Opportunity

1 day ago


Dartford, Kent, United Kingdom Travel Trade Recruitment Full time

About the Role:

We are seeking a seasoned Business Travel Consultant to join our team at Travel Trade Recruitment in Kent / South East London.

Main Responsibilities:

  • Liaise and cooperate with clients to determine their needs and provide tailored travel solutions.
  • Ensure that all clients receive the best possible travel services, providing them with the best value for money.
  • Meet or exceed Service Level Agreements by delivering exceptional customer service and resolving issues efficiently.
  • Manage complex travel-related problems and complaints, ensuring timely resolution and refunds when necessary.
  • Maintain awareness of client accounts, identifying opportunities for growth and discussing concerns with Team Leaders and Account Managers.
  • Continuously evaluate processes and suggest improvements to enhance the overall service experience.

Requirements:

  • A minimum of 3-4 years' experience in Corporate Travel.
  • Familiarity with Global Distribution Systems (GDS) such as Amadeus.
  • Proficiency in CRM systems.
  • Exceptional accuracy, attention to detail, and communication skills.

About You:

The ideal candidate is a results-driven professional with excellent problem-solving skills, able to work effectively in a fast-paced environment. If you're passionate about delivering outstanding customer experiences and have a strong understanding of corporate travel principles, we encourage you to apply.

Your Package:

A competitive salary of Circa £30,000 and hybrid working options available in our South East London / Kent office.



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