Business Travel Consultant Opportunity
1 day ago
About the Role:
We are seeking a seasoned Business Travel Consultant to join our team at Travel Trade Recruitment in Kent / South East London.
Main Responsibilities:
- Liaise and cooperate with clients to determine their needs and provide tailored travel solutions.
- Ensure that all clients receive the best possible travel services, providing them with the best value for money.
- Meet or exceed Service Level Agreements by delivering exceptional customer service and resolving issues efficiently.
- Manage complex travel-related problems and complaints, ensuring timely resolution and refunds when necessary.
- Maintain awareness of client accounts, identifying opportunities for growth and discussing concerns with Team Leaders and Account Managers.
- Continuously evaluate processes and suggest improvements to enhance the overall service experience.
Requirements:
- A minimum of 3-4 years' experience in Corporate Travel.
- Familiarity with Global Distribution Systems (GDS) such as Amadeus.
- Proficiency in CRM systems.
- Exceptional accuracy, attention to detail, and communication skills.
About You:
The ideal candidate is a results-driven professional with excellent problem-solving skills, able to work effectively in a fast-paced environment. If you're passionate about delivering outstanding customer experiences and have a strong understanding of corporate travel principles, we encourage you to apply.
Your Package:
A competitive salary of Circa £30,000 and hybrid working options available in our South East London / Kent office.
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