Business Travel Consultant

3 weeks ago


Dartford, Kent, United Kingdom Travel Trade Recruitment Full time

Are you looking for a challenging role in corporate travel?

We are seeking an experienced Business Travel Consultant to join our team at Travel Trade Recruitment.

Main Responsibilities:

To provide exceptional customer service to our clients, ensuring their needs are consistently met and exceeded.

Key Accountabilities:

  • Liaise with clients to determine their travel requirements and provide expert advice on destinations, modes of transportation, travel dates, costs, and accommodation.
  • Ensure clients receive the best travel services available, providing them with the best value for money.
  • Monitor and maintain high levels of customer satisfaction, meeting delivery times and inter-department service levels.
  • Deal with travel-related issues, complaints, or refunds in a professional and timely manner.
  • Be responsible for and have an overall awareness of accounts and how they are trading, raising any concerns with the Team Leaders.

Requirements:

We are looking for a candidate with:

  • 3-4 years' experience within Corporate Travel
  • Working knowledge of a GDS (Amadeus)
  • Experience of using CRM systems
  • Accuracy and attention to detail
  • Excellent communication skills both verbal and written

What We Offer:

A competitive salary of Circa £30,000 and hybrid working options available.



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