Business Travel Consultant
3 weeks ago
Are you looking for a challenging role in corporate travel?
We are seeking an experienced Business Travel Consultant to join our team at Travel Trade Recruitment.
Main Responsibilities:
To provide exceptional customer service to our clients, ensuring their needs are consistently met and exceeded.
Key Accountabilities:
- Liaise with clients to determine their travel requirements and provide expert advice on destinations, modes of transportation, travel dates, costs, and accommodation.
- Ensure clients receive the best travel services available, providing them with the best value for money.
- Monitor and maintain high levels of customer satisfaction, meeting delivery times and inter-department service levels.
- Deal with travel-related issues, complaints, or refunds in a professional and timely manner.
- Be responsible for and have an overall awareness of accounts and how they are trading, raising any concerns with the Team Leaders.
Requirements:
We are looking for a candidate with:
- 3-4 years' experience within Corporate Travel
- Working knowledge of a GDS (Amadeus)
- Experience of using CRM systems
- Accuracy and attention to detail
- Excellent communication skills both verbal and written
What We Offer:
A competitive salary of Circa £30,000 and hybrid working options available.
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