Customer Service Director Opportunity

3 weeks ago


Belfast, United Kingdom Air-tastic Limited Full time

Estimated salary: £35,000 - £55,000 per annum.

Job Overview

Air-tastic Limited is a leading leisure provider that prioritises exceptional customer service and sales growth. As a key member of our management team, you will be responsible for driving sales and managing business costs in a dynamic environment.

Key Responsibilities
  • Lead a team to deliver exceptional customer service and drive sales growth.
  • Develop and implement strategies to improve team performance and achieve business targets.
  • Manage all aspects of the business, including overheads, stock, team schedules, and labour control.
  • Maximise sales revenue and continually challenge yourself and your team to achieve excellence.
  • Ensure the maintenance of high standards of hygiene and health and safety in the workplace.
Requirements
  • Proven track record of success in a fast-paced, customer-focused environment.
  • Experience in people management, training, and development.
  • Strong leadership and communication skills.
  • Ability to work well under pressure and make decisive actions.
  • Full commitment to delivering exceptional customer service and sales growth.


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