Customer Service Director Opportunity
3 weeks ago
Estimated salary: £35,000 - £55,000 per annum.
Job OverviewAir-tastic Limited is a leading leisure provider that prioritises exceptional customer service and sales growth. As a key member of our management team, you will be responsible for driving sales and managing business costs in a dynamic environment.
Key Responsibilities- Lead a team to deliver exceptional customer service and drive sales growth.
- Develop and implement strategies to improve team performance and achieve business targets.
- Manage all aspects of the business, including overheads, stock, team schedules, and labour control.
- Maximise sales revenue and continually challenge yourself and your team to achieve excellence.
- Ensure the maintenance of high standards of hygiene and health and safety in the workplace.
- Proven track record of success in a fast-paced, customer-focused environment.
- Experience in people management, training, and development.
- Strong leadership and communication skills.
- Ability to work well under pressure and make decisive actions.
- Full commitment to delivering exceptional customer service and sales growth.
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