Customer Service Specialist

1 day ago


Weybridge, Surrey, United Kingdom Marks and Spencer Full time

**Job Overview:**

We are looking for a Customer Service Specialist to join our team in Marks and Spencer. As a key member of our customer facing team, you will be responsible for delivering exceptional customer service, handling sales, and providing expert product knowledge.

**Key Accountabilities:**

  • Serve customers efficiently and effectively
  • Deliver best-in-town standards through presentation, availability, and cleanliness
  • Utilize digital tools and communication channels to achieve sales targets
  • Share customer feedback to improve store performance

**Requirements:**

  • Excellent customer service and communication skills
  • Ability to work effectively in a team environment
  • Strong product knowledge and sales skills
  • Digital literacy and ability to learn new systems quickly

**Estimated Salary:** £22,500 per annum (pro rata), dependent on experience and qualifications.



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