Customer Service Specialist
1 day ago
**Job Overview:**
We are looking for a Customer Service Specialist to join our team in Marks and Spencer. As a key member of our customer facing team, you will be responsible for delivering exceptional customer service, handling sales, and providing expert product knowledge.
**Key Accountabilities:**
- Serve customers efficiently and effectively
- Deliver best-in-town standards through presentation, availability, and cleanliness
- Utilize digital tools and communication channels to achieve sales targets
- Share customer feedback to improve store performance
**Requirements:**
- Excellent customer service and communication skills
- Ability to work effectively in a team environment
- Strong product knowledge and sales skills
- Digital literacy and ability to learn new systems quickly
**Estimated Salary:** £22,500 per annum (pro rata), dependent on experience and qualifications.
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