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Sales Assistant

1 month ago


Sheffield, Sheffield, United Kingdom Frasers Group Full time

About the Role

Frasers Group is seeking a highly motivated and customer-focused Sales Advisor to join our team at our new store in Meadowhall - Sheffield. As a Sales Advisor, you will be responsible for providing exceptional customer service and driving sales to achieve individual and store targets.

Key Responsibilities

  • Engage with customers in a friendly and professional manner, offering personalized assistance and advice.
  • Utilize your knowledge of products and trends to drive sales and achieve individual and store targets.
  • Stay informed about the latest brands, products, and trends to provide expert advice and recommendations.
  • Assist in maintaining the store's visual standards, ensuring displays are attractive, organized, and aligned with brand guidelines.
  • Support with the replenishment of stock, ensuring the sales floor is well-stocked and presentable.
  • Work collaboratively with colleagues to create a positive, productive, and harmonious work environment.
  • Handle customer queries and concerns efficiently, ensuring every customer has a positive experience.

Requirements

  • A genuine interest in fashion, lifestyle, and homeware, with an understanding of current trends.
  • Exceptional communication skills and a strong desire to exceed customer expectations.
  • Proven ability to meet or exceed sales targets, with a proactive approach to maximizing sales opportunities.
  • Ability to work effectively in a team, contributing to a supportive and collaborative environment.
  • Willingness to work a variety of shifts, including weekends, evenings, and holidays.
  • Previous experience in retail, particularly in a luxury or high-end environment, is an advantage but not essential.

What We Offer

  • A competitive salary structure with opportunities for bonuses.
  • Generous staff discounts across all Flannels and Frasers Group stores.
  • Opportunities for career growth and progression within the company.
  • Comprehensive training to help you succeed and advance in your role.
  • A dynamic and supportive team culture in a luxury retail setting.

Additional Information

  • This role has no guaranteed hours of work, hours of work can therefore vary from week to week and, as a result, there may be weeks when no hours of work are offered.
  • Salary is based on age range (16-20 £8.65) (21+ £11.50)