Sales Assistant

2 weeks ago

Sheffield, Sheffield, United Kingdom British Heart Foundation Full time
Role Overview

We are seeking a highly motivated and customer-focused Sales Assistant to join our team in Sheffield. As a Sales Assistant, you will be at the forefront of delivering exceptional customer service and promoting our charity's mission.

Key Responsibilities
  • Engage with customers, providing a first-class service experience and promoting our charity's mission
  • Organise and merchandise donated stock creatively to maximise sales potential
  • Collaborate with our E-Commerce team to drive online sales
  • As a Keyholder, you will be the go-to person when there isn't a manager on duty, ensuring the store runs smoothly and customers have a great experience
Requirements
  • Previous retail experience is not essential, but a passion for delivering exceptional customer service is
  • You will be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor
  • Able to work well under pressure and on your own initiative in a dynamic and fast-paced environment
  • Attention to detail in everything you do
  • Positive, creative, confident, customer service-focused, and passionate about sustainability
  • Comfortable with technology, able to use a till, PC, smartphone, and email with ease
About Us

The British Heart Foundation (BHF) is a leading charity that funds research into heart and circulatory diseases. We have over 700 stores across the UK, and our mission is to help people live longer, healthier lives. We are committed to reducing clothing and furniture waste and promoting sustainability.

Benefits
  • 38 days annual leave (plus the option to buy and sell leave)
  • Holistic support leave of up to 10 additional days off each year
  • Enhanced family policies (maternity, paternity, and adoption leave)
  • Wagestream - early access to your wages
  • 25% staff discount
  • Health cash plan (dental, optical, therapies, etc)
  • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
  • Pension with employer contribution of up to 10%
  • Cycle to work scheme
  • Discounts on gym memberships
  • Discounts with a wide range of retailers

We are an equal opportunities employer and welcome applications from all qualified candidates. Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.

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