Customer Relationship Manager
3 weeks ago
At Top Job Recruitment Ltd, we are seeking a skilled Customer Relationship Manager to join our team in Kelvedon, Essex. As a key member of our office-based team, you will provide exceptional customer service to existing clients and suppliers.
The ideal candidate will have at least 1 year of experience in Customer Service or Administration and possess excellent telephone manner. Sales experience is a plus, and proficiency in Microsoft Office packages is required.
This full-time role offers a competitive salary of £26,000 - £28,000 per annum, depending on experience. You will work Monday to Friday, 8am-5pm, and a full driving license with your own transport is preferred.
As a Customer Relationship Manager, your responsibilities will include:
- Answering incoming calls and emails
- Building strong relationships with clients & suppliers
- Account managing current clients
- Supporting the sales team with daily tasks
- Focusing on engaging and retaining customers
- Upselling products
- Processing current clients' orders
- General Administration duties
- Covering staff during sickness / annual leave
In return for your hard work and dedication, you will enjoy:
- Free on-site parking
- A commission structure available
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