IT Support Specialist
4 weeks ago
Unlock Your Technical Potential
Join our team as a 3rd Line IT Support Specialist and take on the challenge of providing expert technical support for our clients. As a key member of our IT team, you will be responsible for troubleshooting complex technical issues, providing application support, and ensuring the smooth operation of our clients' IT systems.
Key Responsibilities:
- Provide 2nd and 3rd line technical support for our clients, including troubleshooting and resolving complex technical issues.
- Offer application support, including installation, configuration, and troubleshooting of software applications.
- Work closely with our clients to understand their technical requirements and provide tailored solutions.
- Collaborate with our team to ensure seamless communication and resolution of technical issues.
Requirements:
- Strong technical knowledge and troubleshooting skills, with a focus on virtualization, networking, and system administration.
- Experience working with Windows and Linux operating systems, as well as virtualization platforms such as VMWare.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues.
- Ability to work well under pressure and prioritize tasks effectively.
Desirable Skills:
- Experience with automation tools such as Ansible and infrastructure as code.
- Knowledge of PCI CPP standards and experience working with air-gapped networks.
- Strong background in Linux/Unix system administration, including RedHat and Ubuntu.
About Us:
Rise Technical Recruitment is a leading provider of technical recruitment services, dedicated to connecting talented professionals with exciting career opportunities. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction.
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