Training Programme Specialist
2 weeks ago
At Allwyn UK, we're committed to delivering exceptional customer experiences that drive positive change. As a Training Programme Specialist, you'll play a vital role in creating and delivering training programmes that empower our customer-facing teams to excel. Your expertise will be instrumental in shaping our customer service strategy, ensuring we consistently meet the highest standards of quality and service.
Key Responsibilities:
- Create engaging training materials and tools that support our customer service goals.
- Develop and deliver comprehensive training plans that cover service experience, product knowledge, technical skills, and compliance.
- Plan, design, and deliver training events that meet the needs of our business and our customers.
- Maintain accurate training management records and collaborate with internal and external training bodies to drive continuous improvement.
What We Offer:
- A dynamic and inclusive work environment that values diversity and promotes equality.
- A comprehensive benefits package, including 34 days' paid leave, life insurance, and a pension scheme.
- The opportunity to work with a leading organization that's dedicated to making a positive impact.
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