Front of House Team Member

5 days ago


Paisley, Renfrewshire, United Kingdom Stonegate - Proper Pubs Full time

Customer Service Excellence in a Pub Setting

Location: Our Pubs

We're seeking a skilled and enthusiastic individual to join our team as a Front of House Team Member. As a key member of our team, you'll be responsible for delivering exceptional customer service and creating a warm and welcoming atmosphere for our guests.

Key Responsibilities:

  • Welcome and engage every guest, ensuring a personalized experience
  • Prepare and serve high-quality food and drink, meeting our standards of excellence
  • Make recommendations that elevate guest experiences, showcasing our menu offerings
  • Maintain a clean and safe environment for guests and colleagues, adhering to our health and safety protocols

Requirements:

  • Be at least 18 years old, as this role involves the sale of alcohol
  • Be a team player, able to work collaboratively with colleagues to achieve our goals
  • Have excellent communication and interpersonal skills, with a passion for delivering exceptional customer service

About Us:

At Stonegate - Proper Pubs, we pride ourselves on providing a unique and authentic pub experience for our guests. Our pubs are designed to be welcoming and inclusive, with a focus on serving high-quality food and drink in a relaxed and comfortable environment.

What We Offer:

  • Flexible working arrangements, allowing you to balance your work and personal life
  • VIP access to our pubs and bars, for you and your friends
  • 25% off food and drink, across all our sites
  • Early access to your earned wages, for added financial security
  • Award-winning development programs, to help you grow and develop your skills

Join Our Team:

We're a dynamic and forward-thinking company, committed to delivering exceptional customer service and creating a positive work environment for our team members. If you're passionate about hospitality and customer service, and are looking for a challenging and rewarding role, we'd love to hear from you.


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