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Waiting Staff

2 months ago

London, Greater London, United Kingdom Strada Restaurants Full time

About Strada Restaurants

We are a traditional Italian restaurant chain with a modern twist, offering a unique dining experience in a welcoming environment. Our menu features authentic Italian food and drinks, from sharing flatbreads and starters to fresh pasta, hand-stretched pizzas, and classic main dishes.

Job Summary

We are seeking an experienced and passionate Waiting Staff member to join our team at Strada Restaurants. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service, ensuring a seamless dining experience for our guests.

Key Responsibilities

  • Provide outstanding customer service, ensuring a warm and welcoming atmosphere for all guests.
  • Take ownership of your section, ensuring efficient service and maintaining high standards of quality and presentation.
  • Upsell and promote our menu items, drinks, and promotions to increase sales and revenue.
  • Work collaboratively with the kitchen team to ensure timely delivery of food and drinks.
  • Manage cash and card transactions accurately and efficiently.
  • Participate in ongoing training and development to improve skills and knowledge.

Requirements

  • Previous experience in a high-volume restaurant environment.
  • Excellent communication and interpersonal skills.
  • Ability to work flexible hours, including evenings and weekends.
  • Passion for delivering exceptional customer service.
  • Basic math skills and accuracy with cash handling.

Benefits

  • Competitive hourly rate.
  • Free meals on duty.
  • Referral scheme.
  • Wagestream.
  • 50% discount on food and beverages when dining as a guest at selected VEL locations.
  • Long service holiday entitlement.
  • Discounted hotel stays across Rare Bird Hotels.
  • Internal Progression Bonus.
  • Cycle to work scheme.
  • Exclusive online benefits.
  • On the spot reward and recognition awards.