Waiting Staff

1 week ago

London, Greater London, United Kingdom Searcys Full time
Waiting Staff Job Description

At Searcys, we are seeking a skilled Waiting Staff to join our team in one of our City Based venues. As a Waiting Staff, you will play a vital role in delivering exceptional service to our guests and ensuring the smooth operation of our events and private dining services.

Key Responsibilities:
  • Deliver outstanding service to our guests, ensuring their needs are met and exceeded.
  • Work closely with the Club Supervisor to meet and greet customers and deliver a successful operation of the club restaurant.
  • Lay up and prepare tables and service points according to the menu, numbers required, and to Company standards and Client specification.
  • Serve meals and beverages, and carry out all necessary waiting duties to the Company standards and Client specification.
  • Provide a professional and efficient service in the dining rooms and promote a friendly but discreet service.
  • Clean down dining rooms and service areas as necessary, prior to and after service, and ensure that all tables and bar area is left ready for the next service.
  • Be responsible for the cleanliness of the beverage prep area and sink, including washing up silver and glass polishing and sanitising surfaces.
  • Ensure all card takings and payments belonging to the company/client are dealt with in the appropriate manner and reconciled accordingly.
  • Attend meetings, courses, and training sessions as may be necessary from time to time.
  • Ensure that all documentation is complete in an accurate and satisfactory way and are available to the manager at all times.
  • Comply with all legal requirements, with particular reference to (but not exclusively) fire regulations, security, licence requirements, and any Local Authority or Client stipulations.
  • Carry out any reasonable management request.

Requirements:
  • Excellent product knowledge (food/beverage)
  • A positive demeanour and attitude to solve problems
  • Excellent communication skills
  • Takes the initiative
  • Good time management
  • Supportive/Team player
  • Good presentation skills
  • Excellent customer care skills

About Searcys:

Searcys, Britain's oldest catering and restaurant brand, was established in 1847. We are best known for our Champagne Bars, Restaurants, and stunning Events Venues in iconic destinations.

We recognise the value of individuality and actively embrace the diversity of our teams, as they are the cornerstone of our success.

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