Customer Experience Specialist

3 weeks ago


Lymington, Hampshire, United Kingdom ClearCourse Full time

About ClearCourse Retail:

We operate across five verticals, including integrated payments platform, ClearAccept, intrinsic to the entire organisation. Our portfolio of software platforms creates an environment where talented entrepreneurs and businesses flourish.

This Customer Service role is an opportunity to join a fast-paced team that thrives in a busy and dynamic work environment. An estimated annual salary of £28,000 - £32,000, depending on experience, is offered for this position. You will be required to work 37.5 hours per week, with flexible hours during non-festive periods.

You will be communicating with customers via email, phone, and LiveChat. Using your problem-solving skills, you will provide tailored advice on how to improve their e-commerce business. This could involve suggesting best practices, troubleshooting issues, or even providing product recommendations.

Your ability to communicate effectively, think critically, and remain patient under pressure will make you an ideal candidate for this role. Knowledge of e-commerce platforms and online marketplaces is beneficial, but not essential. Training will be provided to ensure you excel in this position.



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