Resource Planning Lead

2 weeks ago

Bristol, Bristol, United Kingdom dojo Full time

About the Role

We are seeking an exceptional Resource Planning Lead to join our team in Bristol. As a key member of our Operations team, you will be responsible for leading our resource planning function to ensure we have the right resources in place to deliver exceptional customer service.

Key Responsibilities

  • Develop and maintain a workforce planning solution to optimize resource allocation and improve efficiency.
  • Produce accurate schedules to meet service-level targets and ensure resource is deployed effectively.
  • Collaborate with the forecasting and real-time teams to manage resource and identify opportunities for improvement.
  • Foster a culture of collaboration and alignment across the Performance management team and other functions.
  • Coach and develop our Resource Planning Analysts to ensure they have the skills and knowledge needed to succeed.

About You

We are looking for a proactive and analytical individual with a strong background in resource planning within a Contact Centre environment. You should have experience with WFM platforms, particularly NICE inContact and Calabrio, and be able to manage your own workload while challenging the status quo.

What We Offer

At Dojo, we offer a dynamic and supportive work environment where you can grow and develop your skills. We value collaboration, innovation, and customer obsession, and we're looking for someone who shares these values.

How to Apply

If you're a motivated and results-driven individual who is passionate about resource planning, please submit your application. We can't wait to hear from you

  • Resource Planning Lead

    4 weeks ago

    Bristol, Bristol, United Kingdom dojo Full time

    About the RoleWe are seeking an exceptional Resource Planning Lead to join our team in Bristol. As a key member of our Operations team, you will be responsible for leading our resource planning function to ensure we have the right resources in place to deliver exceptional customer service.You will work closely with our forecasting and real-time teams to...

  • Resource Planning Lead

    4 weeks ago

    Bristol, Bristol, United Kingdom dojo Full time

    About the RoleWe are seeking an exceptional Resource Planning Lead to join our team in Bristol. As a key member of our Operations team, you will be responsible for leading our resource planning function to ensure we have the right resources in place to deliver exceptional customer service.You will work closely with our forecasting and real-time teams to...

  • Resource Planning Lead

    1 month ago

    Bristol, Bristol, United Kingdom dojo Full time

    About the RoleWe are seeking an exceptional Resource Planning Lead to join our team in Bristol. As a key member of our Operations team, you will be responsible for leading our resource planning function to ensure we have the right resources in place to deliver exceptional customer service.You will work closely with our forecasting and real-time teams to...

  • Resource Planning Lead

    1 month ago

    Bristol, Bristol, United Kingdom dojo Full time

    About the RoleWe are seeking an exceptional Resource Planning Lead to join our team in Bristol. As a key member of our Operations team, you will be responsible for leading our resource planning function to ensure we have the right resources in place to deliver exceptional customer service.You will work closely with our forecasting and real-time teams to...

  • Resource Planning Lead

    4 weeks ago

    Bristol, Bristol, United Kingdom dojo Full time

    About the RoleWe are seeking an exceptional Resource Planning Lead to join our team in Bristol. As a key member of our Operations team, you will be responsible for leading our resource planning function to ensure we have the right resources in place to deliver exceptional customer service.You will work closely with our forecasting and real-time teams to...

  • Resource Planning Lead

    4 weeks ago

    Bristol, Bristol, United Kingdom dojo Full time

    About the RoleWe are seeking an exceptional Resource Planning Lead to join our team in Bristol. As a key member of our Operations team, you will be responsible for leading our resource planning function to ensure we have the right resources in place to deliver exceptional customer service.You will work closely with our forecasting and real-time teams to...

  • Resource Planning Lead

    2 weeks ago

    Bristol, Bristol, United Kingdom dojo Full time

    About the RoleWe are seeking an exceptional Resource Planning Lead to join our team in Bristol. As a key member of our Operations team, you will be responsible for leading our resource planning function to ensure we have the right resources in place to deliver exceptional customer service.Key ResponsibilitiesDevelop and maintain a workforce planning solution...

  • Resource Planning Lead

    2 weeks ago

    Bristol, Bristol, United Kingdom dojo Full time

    About the RoleWe are seeking an exceptional Resource Planning Lead to join our team in Bristol. As a key member of our Operations team, you will be responsible for leading our resource planning function to ensure we have the necessary resources to deliver exceptional customer service.Key ResponsibilitiesDevelop and maintain a workforce planning solution to...

  • Resource Planning Lead

    2 weeks ago

    Bristol, Bristol, United Kingdom dojo Full time

    About the RoleWe are seeking an exceptional Resource Planning Lead to join our team in Bristol. As a key member of our Operations team, you will be responsible for leading our resource planning team to ensure we have the necessary resources to deliver exceptional customer service.Key ResponsibilitiesDevelop and maintain a workforce planning and optimization...

  • Water Resources Planning Specialist

    1 month ago

    Bristol, Bristol, United Kingdom Penguin Recruitment Full time

    Senior Water Resources ConsultantPenguin Recruitment is working with a leading international Environmental and Energy Consultancy to find a highly skilled Senior Water Resources Consultant to join their team in Bristol.We are seeking a professional with a strong background in Water Resources Planning and Drought Plans, holding a BSc or MSc in a related...

  • Water Resources Planning Specialist

    1 month ago

    Bristol, Bristol, United Kingdom Penguin Recruitment Full time

    Senior Water Resources ConsultantPenguin Recruitment is working with a leading international Environmental and Energy Consultancy to find a highly skilled Senior Water Resources Consultant to join their team in Bristol.We are seeking a professional with a strong background in Water Resources Planning and Drought Plans, holding a BSc or MSc in a related...

  • Water Resources Strategic Lead

    1 month ago

    Bristol, Bristol, United Kingdom South West Water Full time

    Job Title: Water Resources Strategic LeadWe are seeking a highly skilled and experienced Water Resources Strategic Lead to join our team at South West Water. As a key member of our Water Resources team, you will play a critical role in leading the development of our water resource strategy and ensuring the long-term sustainability of our water resources.Key...

  • Water Resources Strategic Lead

    1 month ago

    Bristol, Bristol, United Kingdom South West Water Full time

    Job Title: Water Resources Strategic LeadWe are seeking a highly skilled and experienced Water Resources Strategic Lead to join our team at South West Water. As a key member of our Water Resources team, you will play a critical role in leading the development of our water resource strategy and ensuring the long-term sustainability of our water resources.Key...

  • Water Resources Strategic Lead

    4 weeks ago

    Bristol, Bristol, United Kingdom South West Water Full time

    Job Title: Water Resources Strategic LeadWe are seeking a highly skilled and experienced Water Resources Strategic Lead to join our team at South West Water. As a key member of our Water Resources team, you will play a critical role in leading the development of our water resource strategy and ensuring the long-term sustainability of our water resources.Key...

  • Water Resources Strategic Lead

    4 weeks ago

    Bristol, Bristol, United Kingdom South West Water Full time

    Job Title: Water Resources Strategic LeadWe are seeking a highly skilled and experienced Water Resources Strategic Lead to join our team at South West Water. As a key member of our Water Resources team, you will play a critical role in leading the development of our water resource strategy and ensuring the long-term sustainability of our water resources.Key...

  • Water Resources and Drought Planning Specialist

    3 weeks ago

    Bristol, Bristol, United Kingdom Penguin Recruitment Ltd Full time

    Senior Water Resources and Drought ConsultantPenguin Recruitment Ltd is seeking a highly skilled Senior Water Resources and Drought Consultant to join their team in Bristol.About the RoleThis is a permanent position that offers a substantial salary, benefits package, and career development opportunities.Key ResponsibilitiesLead water resource and drought...

  • Water Resources and Drought Planning Specialist

    3 weeks ago

    Bristol, Bristol, United Kingdom Penguin Recruitment Ltd Full time

    Senior Water Resources and Drought ConsultantPenguin Recruitment Ltd is seeking a highly skilled Senior Water Resources and Drought Consultant to join their team in Bristol.About the RoleThis is a permanent position that offers a substantial salary, benefits package, and career development opportunities.Key ResponsibilitiesLead water resource and drought...

  • Highway Planning Specialist

    4 weeks ago

    Bristol, Bristol, United Kingdom Pegasus Planning Group Full time

    About the RoleWe are seeking a highly skilled Town Planner to join our Planning team in Bristol. As a key member of our team, you will be responsible for delivering high-quality planning projects across various sectors, including renewables, residential, and commercial development.Key ResponsibilitiesResearch, prepare, and submit planning applications,...

  • Highway Planning Specialist

    4 weeks ago

    Bristol, Bristol, United Kingdom Pegasus Planning Group Full time

    About the RoleWe are seeking a highly skilled Town Planner to join our Planning team in Bristol. As a key member of our team, you will be responsible for delivering high-quality planning projects across various sectors, including renewables, residential, and commercial development.Key ResponsibilitiesResearch, prepare, and submit planning applications,...

  • Highway Planning Specialist

    2 months ago

    Bristol, Bristol, United Kingdom Pegasus Planning Group Full time

    About the RoleWe are seeking a skilled Town Planner to join our Planning team in Bristol, working on a wide range of projects across various sectors. As a key member of our team, you will be responsible for undertaking public consultation, preparing and submitting planning applications, and collating evidence for appeals.Key ResponsibilitiesResearch and...