Tenant Support Coordinator

2 weeks ago


Manchester, United Kingdom PSR Solutions Full time

**Job Description:** Tenant Support Coordinator

PSR Solutions is seeking a skilled Tenant Support Coordinator to join our team in Manchester. As a key member of our team, you will play a vital role in ensuring effective communication and collaboration between residents, subcontractors, and client representatives.

Primary Responsibilities:

  • Implement company policies and procedures to guarantee quality of service.
  • BUILD STRONG WORKING RELATIONSHIPS WITH CLIENT REPRESENTATIVES, INCLUDING HOUSING DEPARTMENT, TO REDUCE DUPLICATION AND ENSURE INFORMATION SHARING.
  • ASSESS HIGH-RISK OR VULNERABLE RESIDENTS AND ADAPT SITE MANAGER APPROACHES ACCORDINGLY.
  • MEET WITH RESIDENTS PRIOR TO WORK COMMENCEMENT TO INTRODUCE SCOPE OF WORKS AND ESTABLISH INDIVIDUAL REQUIREMENTS.
  • CREATE AND MAINTAIN PLOT FILES, BOTH PAPER AND ELECTRONIC.
  • ENSURE EFFECTIVE COLLABORATION WITH SITE MANAGEMENT STAFF TO FACILITATE INFORMATION EXCHANGE BETWEEN PARTIES.

Key Requirements:

  • EXCELLENT COMMUNICATION AND INTERPERSONAL SKILLS.
  • PROVEN ABILITY TO WORK EFFECTIVELY IN A TEAM ENVIRONMENT.
  • STRONG PROBLEM-SOLVING AND CONFLICT RESOLUTION SKILLS.
  • EXPERIENCE IN A SIMILAR ROLE OR INDUSTRY WOULD BE BENEFICIAL.

Salary:** £42,000 - £50,000 per annum

This is a unique opportunity to join a dynamic team and make a lasting impact on the lives of our residents. If you are a motivated and organized individual with a passion for building relationships, we encourage you to apply



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