Corporate Arrears Specialist

4 weeks ago


Birkenhead, Wirral, United Kingdom Connells Group Full time

Corporate Arrears Clerk

We are seeking a skilled professional to manage accounts in arrears, establish and maintain relationships with tenants, negotiate payments, handle objections, and ensure maximum recovery of overdue payments.

Key Responsibilities:

  • Collect and manage all rent arrears in a timely and efficient manner.
  • Communicate with tenants through various channels to negotiate payment arrangements and ensure compliance with policies and procedures.
  • Monitor and report on rent arrears, making recommendations for irrecoverable debt and contributing to the development of related policies and procedures.
  • Liaise with internal stakeholders and external partners to ensure effective debt collection and recovery.
  • Ensure accurate records are kept of all communications and transactions related to rent arrears.

Requirements:

  • Excellent communication and negotiation skills.
  • Ability to work under pressure and meet deadlines.
  • Organized and efficient with a flexible approach to working.
  • Highly motivated to achieve individual and team targets.

Preferred Experience:

  • Collections/credit control experience, managing a large portfolio.
  • Lettings experience.
  • High volume call handling - outbound and inbound.

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.



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