Care Coordinator

1 day ago


Bedford, Bedford, United Kingdom The Riverside Group Full time
About the Role

We are seeking a highly skilled Care Coordinator to join our team at The Riverside Group. As a Care Coordinator, you will play a vital role in providing support and guidance to individuals in need.

Key Responsibilities:

  • To provide daily support and engagement with customers, building trust and encouraging participation in activities.
  • To work with customers to raise awareness of local services and facilities, ensuring they have access to training, education, and employment opportunities.
  • To conduct assessments and create support plans for high-need customers, working closely with the Specialist Support Officer to arrange group sessions and activities.
  • To collaborate with community agencies to ensure customers receive appropriate advice and support.
  • To maintain accurate customer records and meet key performance targets.

Requirements:

  • Experience of working with vulnerable individuals in a support capacity.
  • A passion for working with people and ability to travel.
  • Excellent communication skills and ability to engage with and respect the needs of vulnerable individuals.
  • Strong team-working skills and creative problem-solving abilities.
  • Housing sector knowledge, including housing benefit applications.
  • Strong IT and social media skills for administration and recording systems.

About Us

The Riverside Group is a leading not-for-profit social housing and regeneration organisation, owning or managing around 75,000 homes across the UK. We provide supported housing services, particularly for those affected by homelessness, and have a track record of transforming lives and revitalising neighbourhoods dating back over 90 years.


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