Disconnections Coordinator

5 days ago


Maidstone, Kent, United Kingdom UK Power Networks Full time
Job Title: Disconnections Co-ordinator

Job Summary:

We are seeking a highly skilled and experienced Disconnections Co-ordinator to join our team at UK Power Networks. As a key member of our Disconnections team, you will be responsible for ensuring that all quotations and delivery timescales are met and delivered following regulatory process, to the highest possible standards of quality and safety.

Key Responsibilities:

  • Manage a programme of work, ensuring that all quotations and delivery timescales are met and delivered following regulatory process, to the highest possible standards of quality and safety.
  • Ensure an excellent level of service to all customers, resulting in a high level of customer satisfaction and zero customer complaints following our ICE and Broad Measure targets.
  • Manage the project budget to ensure financial targets are achieved.
  • Ensure work is delivered in compliance with Company procedures and to the required standards.
  • Ensure that a high standard of safety management prevails throughout all responsibilities and safety performance is maintained within parameters defined by the Executive.
  • Support the area in preparation, readiness and implementation for a system emergency at local/tactical team level.
  • Investigate and resolve Supplier Queries.
  • Keep records and produce performance reports.

Requirements:

  • Experience of Project Management.
  • Excellent customer management skills.
  • Have a high level of competence and attention to safety compliance.
  • Excellent IT skills.
  • Good level of organisational awareness.
  • Impeccable ethical and moral behaviour, coupled with unquestionable Character.
  • Have experience of Payment receipting, Invoicing & Cost analysis.
  • Experience of NRSWA desirable.
  • Experience of MAP21 Management of Flows desirable & associated Applications.

Working Relationships:

You will be working closely with the Disconnections Team Leader and other members of the Disconnections team to ensure the successful delivery of the programme.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for career development and progression.

How to Apply:

If you are a motivated and experienced individual who is passionate about delivering high-quality results, please submit your application, including your CV and a covering letter, to [insert contact details].



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