Retail Operations Manager
3 hours ago
Company Overview: My client is a well-established family-run retailer with outlets across the Yorkshire region. They are looking to add to their team by introducing a Deputy Store Manager to work alongside the Store Manager in driving the business forward from their brand new head office/showroom location.
Salary and Benefits: The successful applicant will receive a competitive salary of £23,985 + bonus based on profit.
About the Role: As Deputy Store Manager, you will support the Store Manager overseeing the day-to-day operations, managing the sales team, and ensuring the store meets its sales targets while providing exceptional customer service. You will play a key role in driving sales, maintaining inventory, and creating a positive shopping experience for customers.
- Oversee all aspects of store operations, including opening and closing procedures, inventory management, visual merchandising, and compliance with company policies.
- Set sales targets and monitor performance metrics of the sales team. Provide coaching, guidance, and training to team members to achieve and exceed sales goals.
- Oversee inventory management, including stock replenishment and accurate recordkeeping.
- Create visually appealing displays and ensure they are regularly updated according to company guidelines and seasonal promotions.
- Analyse sales data, generate reports, and provide insights to senior management regarding sales performance and customer trends.
- Recruit, train, and develop a high-performing sales team. Schedule shifts and ensure adequate staffing levels.
- Establish and maintain strong relationships with brands and suppliers, monitor product quality, and collaborate on marketing initiatives.
- Stay informed about industry trends and competitor activities to identify opportunities for growth.
Key Skills and Qualifications: To succeed in this role, you will have strong leadership and team management skills with the ability to motivate and inspire a sales team. You will possess excellent customer service skills, strong analytical and problem-solving abilities, and a sound knowledge of inventory management, visual merchandising, and retail sales techniques. Proficiency in using point-of-sale (POS) systems and inventory management software is required.
About You: The ideal candidate will have a retail background, specifically within electrical goods, with a passion for service and sales.
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