Retail Operations Manager

3 hours ago


Rotherham, Rotherham, United Kingdom Interaction Recruitment Full time

Company Overview: My client is a well-established family-run retailer with outlets across the Yorkshire region. They are looking to add to their team by introducing a Deputy Store Manager to work alongside the Store Manager in driving the business forward from their brand new head office/showroom location.

Salary and Benefits: The successful applicant will receive a competitive salary of £23,985 + bonus based on profit.

About the Role: As Deputy Store Manager, you will support the Store Manager overseeing the day-to-day operations, managing the sales team, and ensuring the store meets its sales targets while providing exceptional customer service. You will play a key role in driving sales, maintaining inventory, and creating a positive shopping experience for customers.

  1. Oversee all aspects of store operations, including opening and closing procedures, inventory management, visual merchandising, and compliance with company policies.
  2. Set sales targets and monitor performance metrics of the sales team. Provide coaching, guidance, and training to team members to achieve and exceed sales goals.
  3. Oversee inventory management, including stock replenishment and accurate recordkeeping.
  4. Create visually appealing displays and ensure they are regularly updated according to company guidelines and seasonal promotions.
  5. Analyse sales data, generate reports, and provide insights to senior management regarding sales performance and customer trends.
  6. Recruit, train, and develop a high-performing sales team. Schedule shifts and ensure adequate staffing levels.
  7. Establish and maintain strong relationships with brands and suppliers, monitor product quality, and collaborate on marketing initiatives.
  8. Stay informed about industry trends and competitor activities to identify opportunities for growth.

Key Skills and Qualifications: To succeed in this role, you will have strong leadership and team management skills with the ability to motivate and inspire a sales team. You will possess excellent customer service skills, strong analytical and problem-solving abilities, and a sound knowledge of inventory management, visual merchandising, and retail sales techniques. Proficiency in using point-of-sale (POS) systems and inventory management software is required.

About You: The ideal candidate will have a retail background, specifically within electrical goods, with a passion for service and sales.



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