Senior Application Support Specialist
4 days ago
We are seeking a highly skilled Senior Application Support Specialist to join our team at Big Red Recruitment. As a key member of our Application Team, you will play a critical role in providing exceptional support to our clients and internal stakeholders.
Key Responsibilities- Provide 3rd line support for complex application issues, working closely with internal and external stakeholders to resolve problems efficiently.
- Collaborate with the Service Desk to ensure seamless support delivery and continuous improvement of our support processes.
- Act as a technical expert, providing guidance and coaching to junior team members and contributing to the development of best practices.
- Stay up-to-date with the latest technology trends and advancements, particularly in Azure and Kubernetes, to drive innovation and efficiency within the team.
- Proven experience as a Senior/Lead in a similar role, with a strong track record of coaching and mentoring colleagues.
- Extensive experience in application/platform support, with a focus on delivering high-quality solutions to users.
- Strong knowledge of Azure and Kubernetes, with experience in implementing and managing these technologies.
- Desirable skills include experience with message brokers (Apache/Red Hat) and a strong understanding of cloud-based infrastructure.
- A competitive salary up to £55,000, plus benefits including up to 10% bonus contribution and up to 10% employer pension contribution.
- A hybrid working arrangement, with 2 days spent in the office and 3 days working remotely from Milton Keynes.
- A comprehensive benefits package, including private healthcare, holiday purchase scheme, and more.
We are committed to creating an inclusive environment for all candidates, regardless of their background or abilities. We offer reasonable adjustments in the interview process to ensure that all candidates have an equal opportunity to showcase their skills and experience.
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