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Independent Living Advisor
2 months ago
Penderels Trust is seeking a skilled and compassionate Independent Living Adviser to join our team. As an Independent Living Adviser, you will play a vital role in providing the Appointeeship Service to individuals in Worcestershire, ensuring their financial arrangements are properly documented and managed.
Key Responsibilities- Act as an appointee for a caseload of individuals, ensuring all financial arrangements are properly documented and managed within Penderels Trust guidelines.
- Manage Appointeeships in a person-centred approach that promotes the independence of the individual.
- Liaise with Local Authorities, the DWP, and other official agencies in all matters relating to Appointeeships.
- Organise and attend meetings and/or reviews with customers, colleagues, and local authority staff as necessary.
- Keep up to date with changes to legislation relating to Appointeeships.
- Enter and maintain information on a central database relating to all individuals receiving an Appointeeship.
- Experience of working with vulnerable people.
- Experience of providing information or advice to others or within a customer service environment.
- Ability to communicate clearly both verbally and in writing, adapting your style to suit the audience.
- Ability to manage diary and workload effectively.
- Current driving licence and unrestricted use of vehicle.
- Good working knowledge of Microsoft Office packages (including Word, Excel, and Outlook).
- Ability to produce letters and other documents to a high standard.
- Ability to input and maintain accurate data records.
- Excellent telephone manner.
- Ability to work as part of a team and on own initiative.
- Ability to work flexibly and to deadlines.
- Hold minimum GCSE Grade 'C' or equivalent in English and Maths.
Penderels Trust is a Disability Confident Employer and is committed to providing high-quality services to individuals with disabilities and health care needs nationwide. We offer a supportive and inclusive work environment and are proud to be a leading not-for-profit organisation in our field.
