Retail Store Team Leader

24 hours ago


Brierley Hill, Dudley, United Kingdom Footasylum Full time

About the Role:


We are seeking a motivated and experienced Supervisor to join our team at Footasylum. As a Supervisor, you will play a crucial role in ensuring the smooth operation of our store, overseeing the work of our retail staff, and providing exceptional customer service.


Key Responsibilities:



  • Monitor and manage the work of retail staff, providing guidance and support as needed
  • Assist customers, addressing their queries and concerns in a timely and professional manner
  • Work closely with the Store Manager to achieve sales targets, promote a service-first culture, and maintain high standards of customer service
  • Support the development and training of retail staff, helping them to achieve their full potential

Requirements:



  • Previous experience in a retail management role, preferably in the fashion industry
  • Strong leadership and communication skills, with the ability to motivate and inspire a team
  • Excellent customer service skills, with a focus on providing a positive and engaging experience for customers
  • Ability to work independently and as part of a team, with a flexible and adaptable approach

What We Offer:



  • A competitive salary and benefits package
  • Ongoing training and development opportunities, to help you achieve your career goals
  • A dynamic and supportive work environment, with a focus on collaboration and team spirit
  • The opportunity to work with a leading brand in the fashion industry, with a strong commitment to innovation and excellence

About Us:


Footasylum is a vibrant and engaged company, dedicated to delivering exceptional customer service and driving business success. We are committed to creating a positive and inclusive work environment, where our colleagues can thrive and achieve their full potential.


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