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Customer Service Representative

2 months ago

Fareham, Hampshire, United Kingdom Currys Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our Retail Sales Team as a Sales Colleague. As a Sales Colleague, you will be responsible for providing exceptional customer service, selling products, and supporting the overall sales performance of the store.

Key Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Sell products to customers, meeting or exceeding sales targets and contributing to the overall sales performance of the store.
  • Support the running of the store, completing operational tasks as required.
  • Work flexibly across our opening hours, including weekends and holidays.
  • Participate in supplier training and demos, staying up-to-date on the latest products and technologies.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • A strong team player, comfortable working in a fast-paced environment and achieving personal sales and service targets.
  • Ability to work flexibly, including weekends and holidays.
  • Basic knowledge of technology and products, with a willingness to learn and develop skills.

What We Offer:

  • A competitive hourly rate, plus an average bonus per hour of 89p.
  • A range of wellbeing initiatives and employee benefits.
  • Opportunities for career development and advancement within the company.
  • A fun and supportive work environment, with a team of like-minded individuals.