Customer Service Specialist

6 days ago


London, Greater London, United Kingdom Costa Coffee Full time

As a Customer Service Specialist at Costa Coffee, you will be the face of our brand, delivering exceptional customer experiences and creating loyal relationships. Our Baristas are passionate about crafting the perfect cup, and we're looking for someone who shares that passion to join our team.

We offer a competitive pay rate of £12.00-13.00 per hour, depending on the store location. In addition to your salary, you'll enjoy a range of benefits, including:

  • Access to the Coca-Cola share scheme with matched contributions
  • 50% discount on all food and drinks in Costa-owned stores
  • A smart pension with up to 10% matching contributions
  • The Costa Financial Support Fund for unexpected financial pressures

Our company values include Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players. We're committed to diversity, equity, and inclusion, and we're proud to support community initiatives through the Costa Foundation.

As a Barista, you'll have the opportunity to develop your skills, learn new techniques, and master your craft. You'll work closely with your colleagues to create a welcoming environment and provide excellent customer service. If you're a perfectionist with a can-do attitude, a people person with strong communication skills, and a multitasker who thrives in a fast-paced environment, we'd love to hear from you.

Job Function: Retail Operations - Store Assistant/Barista. Salary: £12.00-13.00 per hour.



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