Restaurant Service Lead

2 weeks ago


York, York City, United Kingdom Malmaison Full time

About the Role

We're offering an exciting opportunity for a skilled Restaurant Host to join our team in York. As a key member of our front-of-house team, you'll play a crucial role in ensuring a seamless and enjoyable experience for our guests. With a focus on excellent customer service and attention to detail, you'll work closely with our kitchen and F&B Manager to create a warm and welcoming atmosphere.

Key responsibilities will include:

  1. Managing the flow of guests through the restaurant
  2. Communicating effectively with the kitchen and F&B Manager to ensure timely delivery of dishes
  3. Providing exceptional customer service and resolving any issues promptly

Requirements

To be successful in this role, you'll need excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer experiences. You'll also have a good understanding of wine and beverage menus, as well as the ability to multitask and work under pressure.



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