Senior Restaurant Operations Manager

2 weeks ago


York, York City, United Kingdom Hickory's Smokehouse Full time

**About Us**

Hickory's Smokehouse is a leading hospitality company that prides itself on delivering exceptional dining experiences. With a strong focus on quality food and outstanding service, we have built a reputation as one of the top BBQ restaurants in the UK.

We are now seeking a Senior Restaurant Operations Manager to join our team. This is an exciting opportunity to take your career to the next level and become part of a dynamic and ambitious organization.

Salary & Benefits

The salary for this role is up to £41,000 per year, including a Tip Jar scheme. You will also receive a 25% discount on all restaurant purchases for you and five friends, which increases to 50% after one year of service.

Job Description

As a Senior Restaurant Operations Manager, you will be responsible for overseeing the day-to-day operations of our busy restaurant. This includes managing staff, maintaining high standards of food quality and customer satisfaction, and ensuring efficient use of resources.

You will work closely with our senior leadership team to develop and implement business strategies, manage budgets, and drive sales growth.

Requirements
  • A proven track record of success in a similar role
  • Exceptional leadership and communication skills
  • Degree-level qualification in Hospitality or a related field (or equivalent)
What We Offer

In addition to the generous salary and benefits package, we offer:

  • Superb training and progression opportunities through The Hickory's Academy
  • Qualification opportunities while working (up to A-Level and degree-level equivalent)
  • FREE BBQ and team food during shift
  • Christmas Day off work every year
  • Paid occasion days off
  • The Red Zone - our pledge to work-life balance
  • Up to £500 refer-a-friend scheme
  • Chance to 'give a bit back' by joining our fundraising activities for Cash for Kids
  • Wellbeing Champions in each restaurant to support you
  • 24-hour access to our wellness programme


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