Client Relationship Manager
4 weeks ago
The Client Manager will oversee client relationships and project delivery, ensuring timely and on-budget completion while identifying new business opportunities.
Key Responsibilities
- Manage client relationships, ensuring smooth project delivery and client satisfaction.
- Collaborate with directors to create accurate estimates and production schedules.
- Brief client projects to the studio, ensuring deadlines, budgets, and client satisfaction.
- Attend and contribute to regular internal and external work-in-progress meetings.
- Ensure timely billing and host post-project reviews with clients and the team.
- Proactively seek new business opportunities and client referrals.
Requirements
- Strong team player, able to collaborate and work independently.
- Excellent listener and communicator with strong written and spoken English skills.
- Meticulous attention to detail, maintaining professionalism in all tasks.
- Highly organised, able to multitask and prioritise under pressure.
- Practical problem-solver, adaptable and open to change.
- Hands-on and willing to take on a variety of tasks.
- Confident in building and maintaining positive client and stakeholder relationships.
- Proficient with Mac-based software, CRM systems, and project management tools like Trello, Slack, and Basecamp.
About the Role
This is an exciting opportunity to join Michael Page Marketing as a Client Manager, working with a creative design agency in central London.
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