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Retail Technology Strategist

2 months ago

London, Greater London, United Kingdom Huddle Search Full time

Job Description:

Huddle Search is seeking an experienced and dynamic Head of Retail Business Systems on behalf of our client, a global food and beverage chain. This leadership role will be pivotal in shaping and executing the retail technology strategy, ensuring that both front and back-of-house systems are innovative, reliable, and aligned with the company's strategic goals.

Key Responsibilities:

  • Develop and execute the retail technology strategy, ensuring it aligns with the company's overall objectives.
  • Lead innovation across retail technology functions, mentoring and guiding your team to deliver cutting-edge solutions.
  • Manage the portfolio of retail systems, from point-of-sale to back-of-house operations, ensuring they deliver value and reliability.
  • Stay ahead of industry trends, integrating new and emerging technologies into the company's technology roadmap.
  • Oversee vendor relationships, ensuring cost-effective and high-quality service delivery.

Requirements:

  • Extensive experience in retail technology, ideally within a multi-site, franchise-based environment.
  • Strong expertise in managing retail ecosystems, including point-of-sale systems, digital commerce, and customer loyalty programs.
  • In-depth knowledge of the food and beverage industry, with an understanding of how technology can drive competitive advantage.
  • Familiarity with both IT Service Management (ITSM) and agile methodologies.