Business Operations Coordinator
4 weeks ago
Somek and Associates is a leading provider of expert witness services for clinical negligence and personal injury litigation.
The RoleWe are seeking a highly organized and communicative Business Management Assistant to join our Clinical Business Management team. The successful candidate will be responsible for converting incoming requests from clients into business instructions, matching client needs with the expertise and availability of our expert witnesses, and communicating closely with clients and experts.
The ideal candidate will have excellent analytical and problem-solving skills, strong organizational abilities, and the ability to work independently and as part of a small team. They will also possess excellent written and verbal communication skills, with the ability to negotiate and assertively communicate with clients and experts.
Responsibilities will include:
- Reporting directly to the Clinical Business Management team leader
- Participating in regular team meetings
- Communicating with clients regarding new enquiries, expert availability, and fee estimates
- Communicating with experts to ensure timely reporting and workload management
- Creating and maintaining effective working relationships with clients and experts
- Documenting all case communications in accordance with company policy
The successful candidate will be able to work under pressure, prioritize their workload, and think holistically to identify key information and develop effective solutions. They will also be able to maintain confidentiality and handle sensitive information in accordance with GDPR and data protection principles.
Requirements- Articulate and excellent written and verbal communication skills
- Strong analytical and problem-solving skills
- Excellent organizational skills and ability to work independently
- Ability to work under pressure and prioritize workload
- Assertiveness and negotiation skills
- Ability to maintain confidentiality and handle sensitive information
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