Sales and Customer Service Expert
2 days ago
Role Overview: We are seeking a skilled and dedicated AUTOMOTIVE CONSULTANT ROLE professional to join our team at our Vauxhall/Fiat/Abarth/Jeep/Alfa branch in Perth.
About Us: Arnold Clark is a leading car dealership with a passion for delivering exceptional customer experiences. We are committed to creating a diverse and inclusive workplace where everyone feels valued and empowered to succeed.
The Role: As a Product Consultant at Arnold Clark, you will be responsible for delivering outstanding customer service and helping customers find the right car based on their needs. You will work closely with colleagues to ensure seamless communication and provide a positive experience for customers.
Your Key Responsibilities:
- Helping customers find the right car, based on what they need
- Delivering exceptional, 5-star service for every customer
- Building and maintaining lasting relationships with customers through every step of the sales process
- Selling the right sales package for the customer, from finance to servicing, with integrity and professionalism
- Coordinating the order and delivery of vehicles and ensuring everything runs smoothly
- Meeting monthly sales expectations and customer experience standards
- Working as part of a dynamic team to meet deadlines and deliver promises
- Staying in touch with customers to offer them a great aftersales experience
Requirements: To succeed in this role, you will need to possess excellent communication, organisation and people skills. You should also have a strong ability to work under pressure and meet targets while providing a high level of customer satisfaction.
Benefits: As a member of our team, you can expect a range of benefits, including a competitive salary, flexible working hours, generous retail discounts, private healthcare, life assurance and maternity & paternity packages.
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